Student Handbook 2021-2022

Student Accounts

Student Accounts is located in the Business Office, Room 207 of Daniel Hall at the Demorest Campus and Room 3 of Ellard Hall at the Athens Campus. The staff is available to keep you informed of your educational costs. The staff works closely with other offices on campus to keep you informed of changes to your student account, including changes in tuition charges, addition of fines, and availability of book vouchers.

When does my bill need to be paid?

Payments are due 10 days prior of the first day of class. The “first day of class” is determined by the Demorest campus academic calendar and may not pertain to your personal class schedule. Your registration will not be complete until you complete this process. If you are utilizing the payment plan, arrangements will need to be made with the Business Office prior to the first payment due date. Due dates are available online through your PilgrimNet account and on the Student Accounts page under the Financial Tab. If you do not make satisfactory payment arrangement, your classes may be voided after the term begins. Please make sure that all of your financial aid has been finalized at least 3 weeks prior to the beginning of the term so that any payment arrangement will be based only upon the remaining balance not covered by your aid.

How can I pay my bill?

For your convenience, you may pay tuition, fees or fines online using a debit/credit card or e-check by logging into PilgrimNet or by visiting the piedmont website at www.piedmont.edu/business-aid. You may also pay by mailing cash, check or money order to P.O. Box 10 Demorest, GA 30535, or in person using cash, check, or credit card at the Business Office. Any time you are making a payment, please be sure to notate your student ID number.

When will I receive my bill?

Invoices are immediately available online once you have registered for classes. You can view your online statement including all charges, payments, deposits, financial and third party sponsors. Paper invoices are not mailed.

How do I sign up for the Payment Plan?

Please contact the Business Office prior to making your first payment on the payment plan. A 5 month payment plan is offered for the fall and spring terms and a 2 month payment plan is offered for the summer Term. A $40 enrollment fee is charged to your account balance and simply divided by 5 for the fall and spring terms, however the $40 fee is waived for the summer term. Payments for fall term are due July 15th through November 15th, and spring term payments are due December 15th through April 15th. Summer term payments are due on June 15th and July 15th. Reminders for payment are sent via email only. You can view your payment plan online by logging into your PilgrimNet account. No paper invoices are mailed to payment plan subscribers.

How will I receive communication from the Business Office?

The main source of communication used is your Lions email. Occasionally a call service or staff members may contact you with important reminders about your student account status. If any of your information changes (name, address, phone) it is important that you complete a Change of Contact Information form, located on Web Advisor under Address Change.

Business Office “HOLD”

If you receive a parking fine, student affairs fine or other form of fine, a Business Office “Hold” will be placed on your student account. A “hold” may also be applied if you have an outstanding balance due or if you become late on any payment plan arrangement. Once a hold is in place, it will remain until the account balance is settled. Having a “hold” on your account means that you will not be able to register for additional classes, request transcripts, or receive your diploma at graduation until such time as the hold is removed.

Where can I pick up my student worker paycheck?

Student worker paychecks will be available on payday in the Business Office. Any student with a hold on their account will be directed to make a payment arrangement when they pick up their paycheck. You may sign your paycheck over to the Business Office to pay toward you balance. For your convenience, you may elect to have your pay checks direct deposited into your bank account. To do this, you must complete a direct deposit form with the Office of Human Resources..

If I have excess financial aid, when will I get my refund check?

We will begin processing refunds as early as the 3rd week of school and estimate that all refunds will be completed around the 6th week of school. Refunds include any portion of unused book voucher or excess financial aid. Keep in mind that books purchased using a book voucher and tuition charges are taken out of the refund check. Calling the Business Office may delay the refund process, please email any questions regarding refunds to biz@piedmont.edu.